Support

SMARTTECH_3D_supportAs an international company we feel obliged to support our customers as fast as possible, though the distance and condition.

Our service department is able to answer all your questions relevant to our hardware and software within 72 hours

To every scanner we give 12 months guarantee with the possibility of extension up to 36 months.

Each of our scanner manufactured by SMARTTECH is tested according to the standard VDI / VDE 2634.
Furthermore Customers who require additional accuracy documentation  , scanner can be tested and certified by an accredited Measurement & Inspection laboratory, thus gave the same references like standard CMM
Every time our software is being upgraded you can be sure you will get the latest version.

Support contact

Please take the note, that more initial information you will give us - more precisely we will be able to diagnose and solve the problem.
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